Important COVID-19 Information for Mary Washington Medicare Advantage Members

A state of emergency has been declared for the state of Virginia related to Novel Coronavirus (COVID-19). If you are impacted and need assistance in obtaining medical services or prescription drugs, please contact Customer Service at 844-529-3760. If you are experiencing a medical emergency, please call 911.

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    Important Disclaimer

    Mary Washington Medicare Advantage is an HMO plan with a Medicare contract. Enrollment in Mary Washington Medicare Advantage depends on contract renewal. All Mary Washington Medicare Advantage plans include Part D drug coverage.

    Members must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Mary Washington Medicare Advantage, neither Medicare nor Mary Washington Medicare Advantage will be responsible for the costs.

    For more information or assistance, please call Customer Service at 1-844-529-3760 (TTY: 711). Language assistance services are available, free of charge.

    Every year, Medicare evaluates plans based on a 5-star rating system.

    Mary Washington Medicare Advantage complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

    H2825_21-241 - Last updated 10/14/2021

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